Privacy Policy

Who we are

We are Video Games boosting organization focused heavily on game League of Legends. Our website address is: https://elosprint.com/

What personal data we collect and why we collect it

Order details

We collect following data in order to make and process your order:

  • Your first and last name

This data is necessary for our payment systems to work correctly.

  • Your address details

If you choose PayPal as your preferred payment method, your address details are not necessary. In other case we need your address details to make a payments using Skrill gateway.

  • Your League of Legends account details

Collected data depends on chosen product. If you place an order with duo boosting, we only need your League of Legends username (Summoner’s Name) and server that you play on. In case of Division Boosting, we need your League of Legends Login and League of Legends password in order to play on your account.

We collect that data in order to provide you service you requested.

Without this data, we cannot proceed with your order, and in case any of this data is missing, we’ll try to contact you about missing info in your order. In case of failing to contact you about missing data, we’ll refund your order, as we can’t complete your order.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

In order to make our contact forms work as intended, we collect the following data, you provide us with:

  • Your name
  • Email Address
  • Message that you type in our form

Mentioned above data is essential to provide you with answer to your question or inquiry you send to us.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We do not use any analytics solution right now, so no data is collected.

Who we share your data with

We share your data with our boosters in order to complete requested order. In case you need support with your order a support agents will also access your order data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on our website, we retain your account details as long as it’s active. If your account on our site remains active for 6 months it will be automatically deleted.

If you do not have an account on our website and place order as a guest, we have the following data policy:

  • Pending orders (orders that are unpaid for) data will be stored for 7 days.
  • Failed orders (orders that customer failed to pay) data will be stored for 3 days.
  • Cancelled orders (orders that customer selected to cancel) data will be stored for 1 day.
  • Processed orders (orders that have been successfully paid for and are waiting for our booster to complete) data will be stored as long as they have “processed” status.
  • Completed orders (orders that have been successfully paid for and completed by our booster) data will be stored for 1 month.

What rights you have over your data

If you have an account on this site, placed orders, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

If you wish to inquire about our data policy or anything else, write a mail to us at: elosprintsup@gmail.com

Additional information

How we protect your data

We take care of your data with utmost importance, that’s why we won’t store your data for a long time. We do not collect data that is unnecessary, and take proper steps to secure it as best as we can.